Disappointed employee receiving late Diwali gift at his doorstep

“My Diwali gift arrived so late that it was almost disappointing. By the time it got here, the festival was over, and my family had already celebrated without it. We usually open gifts together, and this delay made me feel disconnected from my company’s Diwali celebrations. It wasn't just about the gift being late; it was about missing out on that special moment with my loved ones."

This is the experience of a remote employee from one of the biggest IT firms last Diwali. 

But why do these delays happen despite all the planning and effort?

Every year, corporate top management spends nearly 100 hours leading up to Diwali meticulously selecting what they believe to be the perfect corporate gift. Despite their efforts and 20 to-do lists, more than half of the employees end up dissatisfied with their gifts, often passing them on to someone else.

And when these gifts arrive late, it only adds to the frustration, taking away the joy of the occasion and leaving employees feeling disconnected and undervalued.

Stats suggest nearly 40% of businesses fail to deliver gifts on time, often due to outdated traditional offline gifting processes. The most common challenges include:

  • Overwhelming Volume: For large organisations with a significant number of employees, managing the logistics of procuring and delivering gifts to every employee on time can be a daunting task.
  • Manual Data Management: Manual data entry or manual tracking of orders often slows down the entire gifting process.
  • No Control Over Vendors: During the festive season, it gets difficult to coordinate with vendors and delays in vendor production, shipping, or delivery are not in the company's control.
  • Poor Planning and Communication: Insufficient planning, such as starting the gifting process too late, can lead to last-minute rushes and delays. On top of that, traditional offline methods like email chains, phone calls, and paper trails cause confusion and only adds to the to-do lists.

These offline methods lead to unnecessary complexity, cost overruns, and ultimately, a lackluster experience for employees, even with the best intentions behind employee Diwali gifting solutions.

Delivering Joy at Scale with Smarter Corporate Gifting


From customised Diwali gifts for employees to thoughtfully curated Diwali gifts for clients and partners, the goal is the same: making people feel valued. But every year, companies relying on outdated methods still struggle with delays, dissatisfaction, and disconnection.

That’s why many are now turning to B2B Diwali gifting solutions that deliver more than just products, they deliver experiences, at scale.

At Mandaala, we believe that while gifting is a tradition, the process doesn’t have to be. Enter Celebration, our smart gifting portal designed for corporate Diwali gifting for enterprises. It gives employees the #PowerToChoose their own gifts, delivered to their preferred address, with care and right on time.

Diwali gifting portal showing curated gift options for employees

Not only does it address traditional issues of delays and logistics but also digitally transforms the entire festive corporate gifting experience by combining personalisation, timely delivery, and efficient management and customer support into one comprehensive solution.

Seamless Logistics: Automated processes reduce manual intervention and eliminate delays, streamlining the logistics of distributing gifts directly to employees' doorsteps.

Efficient Process: Cuts HR/Admin effort by 50% with a simple four-step process: shortlisting products, creating the portal, employee selection, and shipping. Mandaala handles the rest.

Empowered Choice: Employees get the #PowerToChoose their own gifts from a curated selection. This makes the experience personal and enjoyable, allowing them to share it with friends and family.

Personal Touch: Gifts are customised and wrapped in personalised wrapping paper, with the option to include a heartfelt message, creating a meaningful experience even for remote employees.

Transparent Tracking: Provides real-time tracking for both HR teams and employees, ensuring clarity and peace of mind throughout the gifting process.

But how is it possible for something so smooth and effective to be so simple to execute?

Let’s look at how Celebration makes it all possible

Step-by-step process of Mandaala’s Celebration gifting workflow for employees

The 100+ hours previously spent on coordination, vendor management, and logistics are now reduced to just a few. This streamlined process frees up valuable time for HR to focus on more strategic initiatives while ensuring that employees receive their gifts on time at their doorstep.

See the Celebration experience in action

20+ organisations have already transformed their gifting processes, delivering personalised Diwali gifts for employees and customised hampers for clients and partners without delays.

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Want to ensure your employees don't have similar feedback?

A quick 30-minute call with our solution expert will take away that worry, ensuring your employees receive their gifts on time and feel valued. Connect with us before all our calendars are booked.

If you book the calendars early, we will also get some time to help you with the best quality products to curate your Diwali gift hampers for employees on the portal ensuring you start your Diwali preparations on time.

Let’s make sure your employees, no matter where they are, feel part of the celebration, with enterprise Diwali gifting that’s timely, thoughtful, and effortless.

Mandaala is the solution arm of PrintStop India Pvt. Ltd for corporates and large enterprises.