Mandaala’s MerchTech platform automates milestone recognition. Let employees pick their gift and the platform handles the rest. Awards They’ll Actually Keep. Logistics You’ll Never Touch. Watch Video

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The Problem Isn’t Recognition. It’s Everything Around It.

HR wants to create meaningful moments.
But the system around recognition... is broken.

Someone completes 10 years. No one notices until it’s too late.
Procurement rushes to place a bulk order.

Everyone, from Bangalore to Boston, receives the same uninspired thing.
The moment passes. The gesture lands flat.

And the worst part?
It happens every year. At scale.

What this really costs you

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Missed dates. Lost moments.

Recognition that arrives late doesn’t feel like recognition — it feels like an afterthought.

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Gifts no one connects with

Trophies collect dust. Experiences get forgotten.
Impact? Zero.

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HR becomes a procurement machine

Tracking milestones, coordinating vendors, chasing deliveries, managing dead inventory...
None of this builds culture. All of this drains time.

What Changes With Mandaala

Old Way

Mandaala Way

Excel reminders & manual tracking

Auto-triggers from HRMS; gifts arrive on or before the milestone

Auto-triggers from HRMS; gifts arrive on or before the milestone

Same gift for everyone

Tiered budgets + curated catalogues by tenure, region, and role

Tiered budgets + curated catalogues by tenure, region, and role

Bulk orders & dead stock

On-demand, per-employee fulfilment with zero inventory risk

On-demand, per-employee fulfilment with zero inventory risk

Domestic delivery only

Global delivery: India, US, Europe, APAC

Global delivery: India, US, Europe, APAC

No idea if employees liked the gift

Real-time feedback & redemption analytics

Real-time feedback & redemption analytics

Different quality, different offices

Consistent output, everywhere

Consistent output, everywhere

Result:
Recognition becomes timely. Personal. Predictable. And completely hands-free for HR.

Personalised Recognition - Delivered in 3 Simple Steps

Personalised-Recognition_Delivered-in-3-Simple-Steps

One Platform. Every Milestone. Every Geography.

Long Service Awards · Work Anniversaries · Retirements · Achievements · Farewells · Spot Awards

Different budgets.
Different gift pools.
Different rules.
One consistent, elevated experience.

Built for Global Scale. Engineered for Delight.

Employee Choice

Employee Choice

Because gifts matter only when people choose them.

Personalised Awards

Personalised Awards

Name-engraved trophies, branded merch, custom kits - without HR coordination.

Auto-Triggers

Auto-Triggers

Recognition never slips through the cracks again.

Global Delivery

Global Delivery

One platform that works the same whether your people sit in Hyderabad or Hamburg.

Insights & Feedback

Insights & Feedback

Measure what employees loved. Optimise what they didn’t.

Governance & Spend Visibility

Governance & Spend Visibility

Tier control, budget utilisation, audit trails - enterprise-ready from day one.

Custom Gifts That Honour Every Work Milestone

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Infosys
TM-LSA

FAQs

Ask Us Anything. We're Here To Help.

What’s wrong with our current process?

Nothing — except that it’s manual, inconsistent, and rarely memorable.
Employees remember gifts they choose, not ones they receive by default.

Our team is global. Can you support that?

Yes. We deliver across India, US, Europe, APAC — with the same experience everywhere.

Can budgets vary by milestone?

Absolutely. 5-year ≠ 20-year. Tiered budgets and catalogues are the norm.

What milestones does Mandaala support?

Long Service Awards, Annual Anniversaries, Performance Awards, Retirements, Farewells, Spot Awards — every milestone you want to make meaningful.

Is our employee data secure?

Enterprise-grade security, compliant data flows, and zero third-party sharing.

In production at 150+ enterprises

Hear from our Happy Clients!

We had a wonderful experience partnering with Mandaala India to celebrate Diwali at Epigamia. They offered several gifting options and helped us curate a great list of gifts for our teams. We loved their extreme attention to detail and promptness with the deliveries on the ground. Not only did the gifts reach all the teams on time, but also in good condition, wrapped neatly.

Rohini Gupta

Manager - People, Culture & Ecosystem, Epigamia

Mandaala's BrandStore has been intuitive and effective for employees across Siemens India. 100+ products, pre-approved, delivered across India, even single pieces.

Urvil Matalia

Manager – SCM, Siemens India

Stationery module has made procurement of business cards, ID cards, lanyards very simple. We completely rely on them for good quality output.

Jagdish Am

Corporate Procurement Manager, JLL

Previously, inconsistency in final product and delivery timelines. Today, we use the portal in 22 offices. Our order is always just a few clicks away.

Sudhir

Manager – Corporate Services, Randstad

Previously, inconsistency in final product and delivery timelines. Today, we use the portal in 22 offices. Our order is always just a few clicks away.

Ankita Banerjee

Deputy General Manager - Talent Management and Diversity, Inclusion & Belonging, Randstad

We at Capgemini have received help from Mandaala in creating driving licenses for our consultants and our customer. The driver's license contains our accounts 7 principles and gives a feeling of a real driver's license. We would like to thank all participants at Mandaala and especially Bharath BN for all help and support. Not least, you helped us create our dream driving licenses, but you also helped us distribute all the cards to desired countries. From the start, communication and collaboration has been easy and you have met all our expectations! Thank you for all the help, we look forward to future collaborations!

Anna Olson

Project Analyst, Capgemini

The support and execution went well for this project. Inclusion of portal made the process hassle free. Much thanks.

Ankit Taneja

Internal Controls & Audit Xiaomi

PRO Marketing solution is the perfect solution for an organisation like ours. We centrally create all the marketing collaterals and merchandise and dispatch them to all our regional offices. With this solution, all our leaflets and brochures are listed online and everything gets printed quickly. Our dealers have got a lot of merchandising options and access to all types of Sany marketing collateral..

Abhishek Dixit

Marketing Communications Manager

Mandaala’s Activation module has made us realise the value of convenience. The entire process - ordering, tracking and inventory management of all our product brochures is extremely simple now. The brochures, which are ordered by our on-ground sales team, are delivered directly to our partners across India. The inbuilt approval mechanism does the necessary checks at all hierarchical levels to quicken the printing process, resulting in greater efficiency, productivity and customer satisfaction.

Shankaracharya Laskar

Director - Marketing, Xerox India Limited

Using Mandaala Stationery module for 2 years. Orders delivered error-free and timely without any follow ups.

Archana Phadte

Dy. Manager Administration, Muthoot Group

Products and branding were as expected. Recognised well by State Street's global teams.

Ashok Raj

State Street

Thanks for your excellent support, We are really happy with the services provided by Mandaala. Your solution has made the gift distribution experience a pleasant one.

R Gopi

Administration & Facilities, Agilysys Technologies India Pvt Ltd

We would like to thank team Mandaala for delivering gifts to each team member on time. The support was quite prompt and we are quite impressed.

Nakul Shendernikar

Meijer Account - PMO & Operations, Capgemini

Enterprise-grade. Always.

enterprose-grade

Make Milestones Memorable. Automate Everything Else.

Employees get a moment they’ll actually remember.
HR gets time back.
Your culture gets stronger.