Mandaala completely changed how we handle pre-onboarding welcome kits. The experience felt personal for every candidate, and our team didn’t have to worry about tracking or follow-ups.

— HR Lead of the client

Pre-joining made personal, fast, and completely hassle-free

IMPACT
clients
60% higher pre-joiner engagement
clients
Families involved in the kit-building process

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About the Client

A global software and digital solutions provider with over 29,000 employees across 90+ countries, wanted to make its pre-joining experience more personal,a reflection of its culture of care and innovation.

But manual tracking, scattered vendors, and limited personalisation turned what should have been a moment of connection into a logistical tangle. They needed one digital platform that could make onboarding feel effortless and human at once.

Business Challenges Before Mandaala

What started as a simple pre-joining initiative quickly turned into operational complexity:

  • Different vendors and scattered processes made coordination difficult
  • Manual tracking delayed updates and reduced visibility
  • Low-engagement experience failed to feel personal
  • HR spent hours following up just to ensure delivery

Outcomes

Pre-joining went from a checklist to a connection. What used to be a week of follow-ups and manual tracking became an effortless, emotionally engaging experience. Candidates built kits that reflected their personalities, families got involved, and HR finally had visibility without the chaos.

From culture to convenience, every part of the process started feeling like the company they were joining.

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