For Talent Acquisition Leaders

Getting candidates to accept an offer is only part of the hiring journey.

This handbook examines what happens between offer acceptance and Day One, why candidates disengage during this period, and how organisations are improving post-offer engagement, onboarding readiness, and candidate experience through more structured processes.

WHY THIS MATTERS

clients

38%
Candidates ghost after accepting an offer

clients

69%
Employees stay longer after structured onboarding experiences

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Challenges

While organisations invest heavily in attracting and securing talent, the period between offer acceptance and Day One is often fragmented, manual, and difficult to manage at scale. Communication gaps, inconsistent experiences, and limited visibility can affect candidate engagement long before the employee officially joins.

Outcomes

By taking a more structured approach to post-offer engagement, organisations can create stronger first impressions, improve joining readiness, reduce candidate drop-offs, and deliver a more consistent onboarding experience across locations and hiring volumes.

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