What this actually costs you
Every execution gap is a risk on your numbers.
Where MerchTech makes a difference
Before Mandaala. After Mandaala.
Anniversary tracking runs on spreadsheets, milestones missed when ownership shifts
HRMS triggers fire automatically. No milestone missed because it fell between two calendars
Occasion gifting coordinated over email chains nobody fully owns
Campaigns go out on schedule. Zero manual initiation once configured
Same gift across all tenures,five years treated the same as fifteen
Tenure-tiered, role-specific recognition, configured once, running automatically
Multiple vendors. Inconsistent quality. No single accountability end-to-end
One platform. Brand-locked. Consistent quality on every order, at every location
No visibility once an order leaves the planning phase
Every order trackable from trigger to doorstep, for HR and for the employee
Storerooms of surplus. Inventory written off after every campaign
Zero inventory. Every item produced on demand, per person, per occasion
4 Programmes. Every Recognition Moment Covered
Built for How Organisations Recognise People
A suite of programs designed to manage recognition, rewards, gifting, and engagement at scale.
Brandstore
The brand, always on, for every employee.
A centralised employee merchandise store, pre-approved products, locked brand standards, available 24/7 across all locations. Employees browse, pick, and track. HR sets the catalogue once. Bulk orders for events and R&R run through a dedicated workflow with standardised pricing.
Best for: Ongoing R&R, event merchandise, and everyday brand access, in one place, one standard, one price.
Long Service Awards
Milestone recognition that arrives at the milestone.
HRMS-triggered. Tenure-tiered. Custom trophies, hardbound certificates, and branded merchandise, delivered globally within ±5 days of the anniversary date. Each tenure tier carries
a distinct kit. The weight
of staying is reflected in what arrives.
Best for: Enterprise-scale milestone programmes where timing, consistency, and personalisation all need to work at once.
Celebrations & Gifting
Festival, achievement, farewell. Felt, not ticked off.
Calendar and event-based recognition, triggered automatically and fulfilled end to end. Employees choose from curated, branded options. Each occasion; festival, sales win, work farewell, is configured with its own kit, message, and budget. Families get involved. The moment reaches a home, not a desk.
Best for: Replacing generic, ad-hoc gifting with something that says: we noticed you, specifically.
Gift Cards
Maximum choice. Zero last-mile complexity.
Country-specific, multi-brand gift cards, digital or physical. Wallet credits auto-load by tenure, achievement, or budget cycle. Employees redeem on their terms. Full utilisation reporting for HR. For global teams where one curated product won't reach everyone equally.
Best for: Global reward programmes, flexible budgets, and programmes where employee preference varies too widely for a single product.
How it works
Set it up once. Let it run.
Whether it's a long service award at Infosys or a festival kit at Centric Consulting, the same four things happen every time. No human in between.
In production at 150+ enterprises
Hear from our Happy Clients!
We had a wonderful experience partnering with Mandaala India to celebrate Diwali at Epigamia. They offered several gifting options and helped us curate a great list of gifts for our teams. We loved their extreme attention to detail and promptness with the deliveries on the ground. Not only did the gifts reach all the teams on time, but also in good condition, wrapped neatly.
Rohini Gupta
Manager - People, Culture & Ecosystem, Epigamia
We at Capgemini have received help from Mandaala in creating driving licenses for our consultants and our customer. The driver's license contains our accounts 7 principles and gives a feeling of a real driver's license. We would like to thank all participants at Mandaala and especially Bharath BN for all help and support. Not least, you helped us create our dream driving licenses, but you also helped us distribute all the cards to desired countries. From the start, communication and collaboration has been easy and you have met all our expectations! Thank you for all the help, we look forward to future collaborations!
Anna Olson
Project Analyst, Capgemini
PRO Marketing solution is the perfect solution for an organisation like ours. We centrally create all the marketing collaterals and merchandise and dispatch them to all our regional offices. With this solution, all our leaflets and brochures are listed online and everything gets printed quickly. Our dealers have got a lot of merchandising options and access to all types of Sany marketing collateral..
Abhishek Dixit
Marketing Communications Manager
Mandaala’s Activation module has made us realise the value of convenience. The entire process - ordering, tracking and inventory management of all our product brochures is extremely simple now. The brochures, which are ordered by our on-ground sales team, are delivered directly to our partners across India. The inbuilt approval mechanism does the necessary checks at all hierarchical levels to quicken the printing process, resulting in greater efficiency, productivity and customer satisfaction.
Shankaracharya Laskar
Director - Marketing, Xerox India Limited
